Still waiting for RapidKL's reply

I have lost count on the number of mails and emails I sent to RapidKL requesting for a dialogue on the numerous break-downs.

I checked my first mail which was sent out on 31st January and till this second, I haven't received any feedback from their management.

I am not pointing any fingers but looking at the recent petrol price hike and the higher demand on an efficient public transportations, the general public need to know the reason behind the numerous service break-downs of RapidKL.

I will try again for a few more days. If the management is still silent on the matter, I will probably have to send a memorandum to them.